Hong Kong


  Forgot Username / Password  

Reset the username / password for your Online Banking account in a few easy steps.

You will need the following:

A valid mobile phone number in our records to receive SMS.

Personal Customer
  • ATM/Debit Card Number and PIN
  • Phone Banking Card Number and TIN

Business Clients
  • Business Phone Banking Number and TIN
Missing some information?
If you do not have a mobile phone number with us or have forgotten any of the above, please click here.

Terms & Conditions
 I have read and agree to the terms and conditions.

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